BAN THE BOSS
Wednesday, March 17, BBC One Wales, 9pm
Like local authorities across the UK, Blaenau Gwent Council is under pressure to save money but improve services. As with other institutions, some practices have been set in stone with things done the same way over many years, just because it's the way it's always been.
Doctor Paul Thomas, from the University of Glamorgan, thinks it’s time for a revolution in management thinking - in short, he wants to remove managers and allow workers to take that responsibility for themselves.
And in Ban The Boss (Wednesday, March 17, BBC One Wales) he gets the chance to put his theories into practice in the public sector as Council bosses sign up for what could be a sobering period of change for both workers and managers.
Paul’s mission is to get the refuse workers, and the recycling and transport teams, to buy in to his vision - to see them making decisions themselves. In a bid to prove to them they can do it he removes the managers for a period of time, handing responsibility for the day job over to those on the front line.
The transport workers are the keenest to change, and embrace the idea with enthusiasm, while the recyclers, although lagging a little behind, start to see the benefits when they realise they can spread their recycling message into schools and among the public.
But the binmen are adamant they are not there to sort out management’s problems, and look set not to budge.
Will Paul’s methods convince the workers at large that taking on the task of running themselves can reap rewards in the long run?
And what becomes of the managers, who have been out of the office and fearful that chaos will ensue, when the workers are allowed to vote on whether or not they want to see their former bosses back in charge?