I was encouraged today reading about First Minister for Wales, Carwyn Jones, on the eve of the first Welsh Public Services Summit, talk about the drastic need for change across public services.
He talks about the pressure across public services in the 21st century, the NHS, fire, police. education etc created by increased costs, decreased public funds available and an aging population. In my eyes, the amount of waste and excess across the public sector should be seen as an epidemic, compounded by often unnecessary reporting and assessment procedures. But the government, local and national seems to be allowing some degree of recognition of this unsatisfactory state of affairs, to start filtering through.
Last week we heard David Cameron talk about the importance of the frontline workers and this week Carwyn Jones said: “change will only work if it engages and empowers the workforce – often it is the front-line staff who know where the solutions lie, and they have to be involved from the outset.”
Hallelujah, I say! It echoes the work I’ve been doing across public and private organisations for years, and have been banging on about for even longer! At Blaenau Gwent, a large county council, with many challenges, they’ve embraced the need for change and we’re making significant progress. Like many workforces there are some brilliant human beings, who if allowed to flourish and shine can have a massive impact on the future health of the business and the profit! Let’s hope the Summit comes away with some valid, efficient and fast action plans!
No comments:
Post a Comment